Dashboard Payments Failed Payments

Failed Payments

Monitor and recover failed payment transactions

Failed Payments

Current billing cycle failures

128 failed

Total Failed Amount

$14,230 +8.4%

128 transactions across 94 customers

In Retry

89

69.5% of failed

Recovered

12

$2,840 saved

Escalated

27

Manual needed

Recovery Rate

61.8%

Overall recovery

+4.2pp improving

Avg Recovery Time

2.1 days

-0.4d faster

Auto Recovery

78%

Retry Scheduled

89

Queued for retry

Next Batch

34

In 2 hours

Today Remaining

55

3 batches scheduled

Est. recovery ~$6,420

Failed Payments Trend

Failed vs recovered over time

Total Failed

$14,230

128 transactions

Recovered

$8,790

79 transactions

Net Loss

$5,440

38.2% of failed

$6K $4K $2K $0
Week 1 Week 2 Week 3 This week

Failure Reasons

Why payments fail

128 total
128 Failed
Expired Card
54 42%
Insufficient Funds
36 28%
Card Declined
23 18%
Other
15 12%

By Provider

Stripe 62%
PayPal 24%
Braintree 14%

Retry Queue Summary

Current retry pipeline breakdown

View All →
Attempt 1 (Scheduled)
34 In 2h
Attempt 2 (Queued)
28 Tomorrow
Attempt 3 (Final)
18 In 3 days
Escalated (Manual)
27 Action needed
Estimated total recovery ~$6,420

Dunning Flow Status

Active dunning campaign overview

View All →
Soft Reminder Active
Day 1 · 142 sent 38% recovery
Payment Update Request Active
Day 3 · 98 sent 31% recovery
Urgent Notice Active
Day 7 · 64 sent 22% recovery
Final Warning Critical
Day 14 · 38 sent 12% recovery

Failed Payments

All failed transactions requiring action

Customer Plan Amount Reason Retries Next Retry Status Actions
Sarah Mitchell

Sarah Mitchell

sarah@company.com

Business $249.00 Expired Card
1/3
In 2 hours Retrying
James Rodriguez

James Rodriguez

james@startup.io

Pro $89.00 Insufficient Funds
2/3
Tomorrow 9am Retrying
Emily Chen

Emily Chen

emily@techfirm.com

Business $149.00 Card Declined
3/3
- Escalated
Michael Park

Michael Park

michael@design.co

Starter $59.00 Expired Card
3/3
- Escalated
Lisa Thompson

Lisa Thompson

lisa@enterprise.net

Pro $199.00 Insufficient Funds
1/3
In 6 hours Retrying
David Kim

David Kim

david@agency.com

Business $329.00 Card Declined
1/3
In 4 hours Retrying
Showing 6 of 128 failed payments